Episode 18 – Mortgage Assistance: Caring for your Members during the Pandemic
Description: More than 4 million U.S. homeowners needed mortgage assistance during this last year. Many are recovering but not everyone...
Episode 17 – How BCU Has Paid Millions Back to Members and Grown Their Mortgage Business Despite COVID
Podcast Description: BCU has given back more than $5 million to its home-buying and selling members through the HomeAdvantage® program. They...
Episode 16 – Delivering A Better Experience for Both Your Members and Your Employees During a Time of Social Distancing
Description: This past year taught us that credit union mortgage lenders need to embrace technology. Learn how artificial intelligence, APIs...
Episode 15 – Today’s Marketplace and the Necessary Evolution of Origination Platforms
Lenders need to prepare themselves for mortgage lending in a fully digital world to remain relevant. Loan origination technology has...
Episode 14 – Combining Business Intelligence with Marketing Automation to enhance the member experience
The way we deliver loans, business intelligence and marketing automation have converged more rapidly than ever before, particularly in the...
Episode 13 – The non-agency landscape: Challenges and opportunities in the non-GSE market
The non-agency market hit the pause button in April. It re-emerged in the fall. Here what this means for opportunities...
Episode 12 – Loan Servicing and the Importance of the Member’s Experience
Much of the focus this year has been on origination but that doesn’t make a great servicing experience any less...
Episode 11 – The Importance of Internal Connection
Regardless of what is going on in the world, the synergy between sales and marketing teams is critical to customer...
Episode 10 – Top Legislative Issues Important to Credit Unions
In today’s dynamic and ever changing world, staying on top of regulatory issues and market changes can be challenging. Listen...
Episode 9 – Best Practices to Build Tomorrow’s Purchase Pipeline
Today your pipeline is full of refinances and long days have you focused on moving those loans to closing. During...
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Latest Post
Sub-servicing: What is it? How can it work for my Credit Union?
Wednesday, Feb. 17 at 1:00 p.m. Central Time (2:00 p.m. Eastern, 11:00 a.m. Pacific)
Laying a Solid Foundation for a Successful Social Media Approach
January 20, 2021 at 11:00 AM CT
2020 Economic Recap & 2021 Outlook for Credit Unions
December 2, 2020, 1PM CST