Your Members are Eager to Tap Into Home Equity — How Can You Meet the Demand
Wednesday, September 20, 2023 at 1:00 p.m. CST
Session Description
Credit unions across the country are turning to digital technologies to improve member services, streamline operations, and cut operating time and costs. Significantly fewer have applied the new technologies to home equity lending and lines of credit. In this era where loan originations are coming fewer and farther in between, HELOCs and home equity loans are for many still an untapped market for these improved services and savings.
The experts at FirstClose have known this for many years and through the FirstClose Equity platform have been bringing new technologies to more and more credit union lenders, offering ways to overcome inefficiencies and mitigate margin compression through automation. In this webinar, those experts will showcase FirstClose Equity and explain how your credit union peers are unlocking true automation, efficiency, and transparency in home equity lending with this solution.
The home mortgage market is anything but easy these days. Tune into this Inside Track episode and learn how to take one more pre-automated challenge off your loan officers’ plates.
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Speakers
Craig Austin
Chief Revenue Officer, FirstClose
Craig Austin is the Chief Revenue Officer at FirstClose responsible for leading new and existing customer initiatives. Austin is a seasoned industry veteran with more than 10 years of mortgage technology experience. Prior to joining FirstClose, Austin was Vice President, Head of Executive Accounts at ICE Mortgage Technology. Before ICE, he was Executive Vice President of Sales & Business Development at ClosingCorp where he led the entire sales organization and achieved significant client and revenue growth which eventually led to ClosingCorp’s acquisition by CoreLogic. Prior to joining ClosingCorp, Austin held several sales leadership positions over his six-year tenure at RealEC Technologies / Black Knight Financial Services.
Prachi Gadiya
Vice President, Solutions Engineer, FirstClose
Prachi is the Vice President, Solutions Engineer at FirstClose responsible for supporting sales by developing and presenting product solutions to clients.
Virginia Wilson
AVP, Consumer Processing, Space Coast Credit Union
Virginia Wilson is the AVP of Consumer Processing at Space Coast Credit Union responsible for administration and efficient daily operations of the loan servicing operations. Wilson brings a wealth of knowledge with nearly two decades of hands-on processing and management experience. As of 2022, SCCU had over 560,000 members and $7.7 billion in assets, making it the third largest credit union in Florida.
Every minute matters and borrowers expect a simple way to not only apply for a HELOC and/or home equity loan; but to also get their funds in days instead of weeks. FirstClose makes it easy because home equity isn’t just a side project — it’s what they’ve excelled at for decades. The FirstClose Equity platform includes a borrower-facing point-of-sale solution that gives consumers instant online feedback on their home valuation, available equity, loan options and delivers credit decisions in minutes. Automated workflows, including the ordering of required settlement services on one easy-to-navigate platform takes friction, cost and risk out of the process.
