Risk-Based Approach to Quality Control - Managing Compliance and Risk in the New Era
Wednesday, October 20 at 1:00 p.m. central time
-Key elements to building Quality Control governance at your credit union
-A look back: How COVID affected the regulatory landscape for Credit Unions.
-What’s next? How will these new standards and regulations evolve? What are best practices for preparation?
-Risk-Based Approach: How Mountain America Credit Union was able to improve quality throughout multiple lines of business.
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EVP OF COMPLIANCE, ACES QUALITY MANAGEMENT
Amanda Phillips has over a decade of experience in the financial services industry holding executive roles focused on legal and regulatory compliance. Prior to ACES, Mrs. Phillips was with the law firm Ballard Spahr, LLP where she advises clients on the federal and state regulatory requirements governing mortgage lending.
VICE PRESIDENT OF LENDING COMPLIANCE AT MOUNTAIN AMERICA CREDIT UNION
Jenille Fairbanks is the Vice President of Lending Compliance at Mountain America Credit union, where she oversees loan quality control for Consumer and Real Estate lending and monitors compliance with all lending regulations. Prior to working in Compliance, Jenille spent 10 years in the mortgage industry.
EVP AT ACES QUALITY MANAGEMENT
Kyle Kehoe is an Executive Vice President of Sales & Marketing at ACES Quality Management and has been in the FinTech industry for over 20 years. Kyle was the Former president of CRIF Lending Solutions and Executive Vice President of Sales for MeridianLink.
ACES Quality Management®, formerly known as ACES Risk Management (ARMCO), is the leading provider of enterprise quality management and control software for the financial services industry. The nation’s most prominent lenders, servicers and financial institutions rely on ACES Quality Management & Control® software to improve audit throughput and quality while controlling costs, including:
- 3 of the top 5 and more than 50% of the top 50 independent mortgage lenders;
- 1 of the top 3 credit unions in the USA.
- 7 of the top 10 loan servicers;
- 11 of the top 30 banks
Unlike other quality control platforms, only ACES delivers Flexible Audit Technology®, which gives independent mortgage lenders and financial institutions the ability to easily manage and customize ACES to meet their business needs without having to rely on IT or other outside resources. Using a customer-centric approach, ACES clients get responsive support and access to our experts to maximize their investment. For more information, visit www.acesquality.com or call 1-800-858-1598.