Making Segmentation Work: Smarter Targeting for Today’s Member

There’s no shortage of opportunity heading into 2026, but reaching the right members requires clarity and intention. This session will dive into how credit unions can identify homeowners, spot retention opportunities, and segment their audiences for targeted and timely outreach. We will discuss simple tactics for smarter marketing, including how to approach today’s first-time homebuyers, how to onboard new members effectively, and how to uncover new opportunities within your data. Bring your questions, insights, and ideas for a highly relevant Q1 discussion.

In this session, we’ll discuss how to:

  • Identifying Opportunity Within Your Membership
  • Effective and Practical Segmentation
  • Targeted Messaging and Timing
  • Reaching Today’s First-Time Homebuyer
  • Onboarding and Retention Through Relevance

Event Type

  • Meetings
  • Virtual

Dates

January 21, 2026

Event Time

1:00 pm - 2:00 pm

Location

  • USA

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Speakers

Justin Hawkins
Justin Hawkins

Director of Marketing & Communications
ACUMA

Dale Syta
Dale Syta

Managing Director
Bellco Home Loans

Niole Herrick 600
Nicole Herrick

Enterprise Account Executive
Homebot