Siri, What AI Can I Use to Better Serve My Credit Union Members?

Artificial intelligence has exploded across the landscape, with little understanding of its ramifications and even less guidance by regulatory agencies. Credit unions may run the risk of violating consumer protection laws, but no one seems sure, and that’s dangerous for both lenders and borrowers alike. In this edition of ACUMA’s ONpoint Podcast series, Zach Pfister, Policy Director with Brownstein Hyatt Farber Schreck, and ACUMA President Peter Benjamin discuss AI issues being considered by regulators. Will AI technology be good for CUs? Congress doesn’t seem to know yet. CFPB’s latest actions also pop up in the conversation. Sponsored by Lender Price.