Session Description:
For credit unions, servicing compliance is about more than checking a box—it’s about protecting members, reducing risk, and delivering on your mission. This session will explore key themes in today’s servicing landscape and how credit unions can take a proactive, practical approach to strengthening their compliance programs.
Whether you’re navigating the complexities of loss mitigation, strengthening call monitoring practices, addressing fair servicing expectations, or refining your approach to LEP, MQMR is here to help guide the way. You’ll gain clarity on key compliance issues and take away actionable insights you can use to fine-tune your program today—plus the reassurance that you’re not navigating these challenges alone. We’ll share real-world examples of how credit unions are tackling common issues and building servicing programs that are both effective and member-focused.
Scott Weintraub
VP of Compliance
MQMR
MQMR is a trusted mortgage compliance partner to lenders and servicers, providing specialized support in internal audit, compliance, risk management, servicing quality control, and vendor oversight. We help our clients meet regulatory requirements, identify and mitigate risk, and strengthen internal controls across their operations. With a hands-on, consultative approach, our team delivers customized solutions that are both practical and aligned with industry expectations—empowering clients to stay ahead of regulatory change and maintain confidence in their compliance programs.