Mobile-First Mortgage Tech: Transform Operational Efficiencies and Member Experience
Wednesday, July 20 at 2:00 p.m. central time
Session Description
As the industry shifts, credit unions are seeking strategies to deliver elevated member experiences.. The right mortgage technology can help credit unions stay competitive in a shifting market and capitalize on the future of mortgage. In this webinar, hear from a panel of experts how credit unions are driving successful digital transformation to elevate member experiences, nurture relationships, increase referrals, and drive operational efficiencies.
Topics include:
- How to drive operational efficiencies to meet demand
- How to provide your members with a consistent experience through the homeownership journey
- Leveraging a mobile-first tech stack that reduces costs, increases margins, delivers efficiencies, and enhances member retention.
By registering for this event, you submit your information to the webinar organizer and sponsor, who will use it to communicate with you regarding this event and their other services.
Speakers
Paul Drobot
Vice President of Sales
SimpleNexus
Paul Drobot, Vice President of Sales for SimpleNexus, has more than 11 years of experience in helping lenders select, deploy and adopt mortgage origination technology. His wide-ranging responsibilities span all revenue-generating activities, including new business development, sales team coaching/mentorship, and assisting with complex integrations.
Peter J. Benjamin, CMB
President
ACUMA
Peter Benjamin, CMB, is President of the American Credit Union Mortgage Association (ACUMA). Prior to joining the trade association in March 2022, Benjamin served as senior vice president of mortgage lending at $1.4 billion Lafayette Federal Credit Union in Rockville, Maryland, where he was responsible for all aspects of the mortgage and home equity lending process.
Dianne Smith
Vice President Mortgage Services
iQ Credit Union
Dianne Smith is Vice President Mortgage Services for iQ Credit Union, a $1.2 billion institution that serves more than 85,000 members from its headquarters in Vancouver, Washington.
Tom Couture
Mortgage Manager
Texas Tech Federal Credit Union
Tom Couture, Mortgage Manager for Texas Tech Federal Credit Union for 11 years, has been in the mortgage business for over 45 years. His 45 years of experience allows him to see to it that clients’ needs are met and their home financing goals are accomplished! Couture is a top producing MLO because he does not look at his business as “a transaction” but rather as an opportunity to assist clients in realizing their dream of owning a home or homes, whether to live in themselves or to create wealth for their family through investment properties.
SimpleNexus, an nCino Company, is an award-winning developer of mobile-first technology for the modern mortgage lender. As a leading homeownership platform, SimpleNexus unites the people, systems, and stages of the mortgage process into a seamless, end-to-end solution that spans engagement, origination, closing, and business intelligence. Credit Unions nationwide have embraced SimpleNexus’ single-platform solution to improve mortgage loan production, lower operational costs, increase referral volume, and enhance member satisfaction. For more information, visit https://www.simplenexus.com or follow @SimpleNexus.
