Best Practices for a Better Member Experience in a High-Volume Environment
Tuesday, June 16, 2020 - 11:00 a.m. Central Time (12:00 p.m. Eastern, 9:00 a.m. Pacific)
| Organization | City | State |
|---|---|---|
| 1st Financial Federal Credit Union | Wentzville | MO |
| 1st MidAmerica Credit Union | Bethalto | IL |
| 1st United Credit Union | Pleasanton | CA |
| 4Front Credit Union | Traverse City | MI |
| 7 Mortgage | Knoxville | TN |
| Access Business Technologies | Folsom | CA |
| ACES Risk Management | Denver | CO |
| Addition Financial Credit Union | Lake Mary | FL |
| Advantage Credit, Inc. | Evergreen | CO |
| AEA Federal Credit Union | Yuma | AZ |
| Aerospace Federal Credit Union | El Segundo | CA |
| Affinity Federal Credit Union | Basking Ridge | NJ |
| Affinity Plus Federal Credit Union | St. Paul | MN |
| Alaska USA Federal Credit Union | Anchorage | AK |
| Align Credit Union | Lowell | MA |
| Allegacy Federal Credit Union | Winston-Salem | NC |
| Allegiance Credit Union | Oklahoma City | OK |
| Alliant Credit Union | Chicago | IL |
| AllSouth Federal Credit Union | Columbia | SC |
| Altana Federal Credit Union | Billings | MT |
| Altra Federal Credit Union | Onalaska | WI |
| Amarillo Community FCU | Amarillo | TX |
| American Airlines FCU | Fort Worth | TX |
| American Reporting Company | Lynwood | WA |
| America's Credit Union | Dupont | WA |
| America's First Federal Credit Union | Birmingham | AL |
| AmeriChoice Federal Credit Union | Mechanicsburg | PA |
| AmeriCU | Rome | NY |
| Andigo Credit Union | Schaumburg | IL |
| Andrews Federal Credit Union | Suitland | MD |
| Arch Mortgage Insurance Company | Greensboro | NC |
| Arkansas Federal Credit Union | Jacksonville | AR |
| Arlington Community FCU | Falls Church | VA |
| Atlanta Postal Credit Union | Atlanta | GA |
| Atlantic Federal Credit Union | Brunswick | ME |
| Avadian Credit Union | Huntsville | AL |
| Bank-Fund Staff FCU | Washington | DC |
| Baxter Credit Union | Vernon Hills | IL |
| Bayport Credit Union | Newport News | VA |
| Beacon Community Credit Union | Louisville | KY |
| BECU | Tukwila | WA |
| Bellwether Community Credit Union | Manchester | NH |
| Bethpage FCU | Bethpage | NY |
| Black Knight | Jacksonville | FL |
| Blend | San Francisco | CA |
| BlueOx Credit Union | Battle Creek | MI |
| California Bear Credit Union | Los Angeles | CA |
| California Coast Credit Union | San Diego | CA |
| California Credit Union | Glendale | CA |
| California Members Title Insurance Company | Glendale | CA |
| Calyx | San Jose | CA |
| Canvas Credit Union | Lone Tree | CO |
| Canyon State Credit Union | Phoenix | AZ |
| CapEd Federal Credit Union | Meridian | ID |
| Capital Credit Union (WI) | Green Bay | WI |
| Capital Markets Cooperative | Ponte Beach | FL |
| Cartus Corporation | Irving | TX |
| Casco FCU | Gorham | ME |
| CBC Federal Credit Union | Oxnard | CA |
| CEFCU | Peoria | IL |
| Centennial Lending | Longmont | CO |
| Centric Federal Credit Union | West Monroe | LA |
| Centris Federal Credit Union | Omaha | NE |
| Chartway Federal Credit Union | Virginia Beach | VA |
| Chevron Federal Credit Union | Oakland | CA |
| City & County Credit Union | Maplewood | MN |
| Class Valuation | Troy | MI |
| Clearwater Credit Union | Missoula | MT |
| Coast Central Credit Union | McKinleyville | CA |
| Coastal Federal Credit Union | Raleigh | NC |
| CoastHills Federal Credit Union | Lompoc | CA |
| Colorado Credit Union | Littleton | CO |
| Columbia Credit Union | Vancouver | WA |
| Commonwealth Credit Union | Frankfort | KY |
| Communication Federal Credit Union | Oklahoma City | OK |
| Community Financial | Plymouth | MI |
| Community First Credit Union | Appleton | WI |
| Community First CU of FL | Jacksonville | FL |
| Community Mortgage Funding, LLC | Pomona | CA |
| Community Resource Credit Union | Baytown | TX |
| Community West Credit Union | Kentwood | MI |
| CommunityAmerica Credit Union | Lenexa | KS |
| Congressional FCU | Oakton | VA |
| Consumers Credit Union | Gurnee | IL |
| Consumers Credit Union (MI) | Kalamazoo | MI |
| Cornerstone Advisors | Scottsdale | AZ |
| CoVantage Credit Union | Antigo | WI |
| Covius | Glendale | CO |
| Credit Human | San Antonio | TX |
| Credit Plus, Inc | Salisbury | MD |
| Credit Union 1 | Oak Lawn | IL |
| Credit Union Financial Services, LLC | Covington | GA |
| Credit Union Mortgage Association | Fairfax | VA |
| Credit Union of America | Wichita | KS |
| Credit Union of Colorado | Denver | CO |
| Credit Union of Southern California | Whittier | CA |
| Credit Union of Texas | Dallas | TX |
| Credit Union West | Glendale | AZ |
| CrossCheck Compliance LLC | Chicago | IL |
| CU Direct | Scotts Valley | CA |
| CU Home Mortgage Solutions | Seattle | WA |
| CU Members Mortgage | Dallas | TX |
| CU Mortgage Direct LLC | Sioux Falls | SD |
| CU Realty Services | Scottsdale | AZ |
| CU Servnet (Cenlar FSB) | Ewing | NJ |
| CUMAnet, LLC | Basking Ridge | NJ |
| CUNA Mutual Group | Milwaukee | WI |
| CUSO Home Lending | Hampden | ME |
| Cyprus Federal Credit Union | West Jordan | UT |
| Define Mortgage Solutions, LLC. | Phoenix | AZ |
| Del-One Federal Credit Union | Dover | DE |
| Delta Community Credit Union | Atlanta | GA |
| Desco Federal Credit Union | Ashland | KY |
| Deseret First Credit Union | W Valley City | UT |
| DFCU Financial | Dearborn | MI |
| Diamond Credit Union | Pottstown | PA |
| Digital Federal Credit Union | Marlborough | MA |
| Directions Credit Union | Toledo | OH |
| DocMagic, Inc. | Torrance | CA |
| Dort Financial Credit Union | Grand Blanc | MI |
| Dovenmuehle Mortgage, Inc. | Lake Zurich | IL |
| Dupaco Community Credit Union | Dubuque | IA |
| DuPage Credit Union | Naperville | IL |
| Dupont Community Credit Union | Waynesboro | VA |
| Eastman Credit Union | Kingsport | TN |
| eCU Mortgage | Houston | TX |
| Educational Systems FCU | Greenbelt | MD |
| Educators Credit Union | Racine | WI |
| EECU | Fort Worth | TX |
| Elements Financial Federal Credit Union | Indianapolis | IN |
| Elevations Credit Union | Boulder | CO |
| Ellie Mae, Inc. | Pleasanton | CA |
| Emory Alliance Credit Union | Decatur | GA |
| Empower Federal Credit Union | Syracuse | NY |
| Ent Federal Credit Union | Colorado Springs | CO |
| Envista Credit Union | Topeka | KS |
| Essent Guaranty, Inc. | Radnor | PA |
| Evansville Teachers FCU | Evansville | IN |
| Factual Data | Loveland | CO |
| Fairwinds Credit Union | Orlando | FL |
| Family Trust Federal Credit Union | Rock Hill | SC |
| Fannie Mae | Washington | DC |
| Federal Home Bank of Indianapolis (FHLBI) | Indianapolis | IN |
| FHN Financial Capital Assets Corp | Memphis | TN |
| Fibre Credit Union | Longview | WA |
| FICS | Addison | TX |
| Financial Partners Credit Union | Downey | CA |
| Finastra | Portland | OR |
| Firefly Credit Union | Burnsville | MN |
| First American Mortgage Solution | Santa Ana | CA |
| First Community Credit Union (ND) | Jamestown | ND |
| First Entertainment Credit Union | Hollywood | CA |
| First Financial Federal Credit Union | Lutherville | MD |
| First Heritage Financial, LLC | Phildelphia | PA |
| First Light Federal Credit Union | El Paso | TX |
| Financial Plus Credit Union | Flint | MI |
| First Tech Federal Credit Union | Beaverton | OR |
| Fiserv | Brookfield | WI |
| Five County Credit Union | Bath | ME |
| Five Star Credit Union | Dothan | AL |
| Florida Credit Union | Gainesville | FL |
| Foothill Federal Credit Union | Arcadia | CA |
| Fort Bragg Federal CU | Fort Bragg | NC |
| FORUM Credit Union | Fishers | IN |
| Fox Communities Credit Union | Appleton | WI |
| Franklin Mint Federal Credit Union | Chadds Ford | PA |
| Freddie Mac | McLean | VA |
| Freedom Credit Union | Warminster | PA |
| Freedom First Federal Credit Union | Roanoke | VA |
| Frontwave Credit Union | Oceanside | CA |
| Genworth Mortgage Insurance | Raleigh | NC |
| Georgia United CU | Duluth | GA |
| Georgia's Own Credit Union | Atlanta | GA |
| Gesa Credit Union | Richland | WA |
| Glass City FCU | Maumee | OH |
| Granite Federal Credit Union | Salt Lake City | UT |
| GreenState Credit Union | Iowa City | IA |
| Greylock Federal Credit Union | Pittsfield | MA |
| Grow Financial FCU | Tampa | FL |
| GTE Financial | Tampa | FL |
| Guardian Credit Union | Montgomery | AL |
| Guild Mortgage | San Diego | CA |
| Gulf Coast Educators FCU | Pasadena | TX |
| Gulf Winds Credit Union | Penscola | FL |
| Hapo Community Credit Union | Richland | WA |
| Heartland Credit Union (IL) | Springfield | IL |
| Heritage Community Credit Union | Sacramento | CA |
| Heritage Federal Credit Union | Newburgh | IN |
| Hiway Federal Credit Union | St. Paul | MN |
| Holyoke Credit Union | Holyoke | MA |
| Honda Federal Credit Union | Marysville | OH |
| Honor Credit Union | Berrien Springs | MI |
| Horizon Credit Union | Spokane Valley | WA |
| Houston Federal Credit Union | Sugarland | TX |
| Hudson Valley FCU | Poughkeepsie | NY |
| IC Federal Credit Union | Fitchburg | MA |
| Idaho Central Credit Union | Chubbuck | ID |
| Ideal Credit Union | Woodbury | MN |
| IH Mississippi Valley Credit Union | Moline | IL |
| Indiana State University FCU | Terre Haute | IN |
| INOVA Federal Credit Union | Elkhart | IN |
| International Document Services | Draper | UT |
| Interra Credit Union | Goshen | IN |
| Intrepid Credit Union | Helena | MT |
| Investors Title Company | Glendale | CA |
| iQ Credit Union | Vancouver | WA |
| Jax Federal Credit Union | Jacksonville | FL |
| Jeanne D'Arc Credit Union | Lowell | MA |
| KeyPoint Credit Union | Santa Clara | CA |
| Kinecta Federal Credit Union | Manhattan Beach | CA |
| Kitsap Credit Union | Bremerton | WA |
| Knoxville TVA Employees CU | Knoxville | TN |
| LA Financial Credit Union | Pasadena | CA |
| Lafayette Federal Credit Union | Rockville | MD |
| Lake Michigan Financial Group | Grand Rapids | MI |
| Launch Federal Credit Union | Merritt Island | FL |
| Leaders Credit Union | Jackson | TN |
| LenderClose | West Des Moines | IA |
| LenderSelect Mortgage Group | Richmond | VA |
| LendingQB/Meridian Link | Costa Mesa | CA |
| Leominster Credit Union | Leominster | MA |
| LGE Community Credit Union | Marietta | GA |
| Local Government Federal Credit Union | Raleigh | NC |
| Maine Savings FCU | Hampden | ME |
| MECU of Baltimore | Baltimore | MD |
| Member First Mortgage, LLC | Grand Rapids | MI |
| Member Home Loan, LLC | Houston | TX |
| Member One FCU | Roanoke | VA |
| Members 1st FCU | Mechanicsburg | PA |
| Members Mortgage Services | Hutchinson | KS |
| Meritrust Federal Credit Union | Wichita | KS |
| Meriwest Mortgage Company | San Jose | CA |
| MERSCORP Holdings, Inc. | Reston | VA |
| Metro Credit Union | Omaha | NE |
| MGIC | Milwaukee | WI |
| Michigan State University FCU | East Lansing | MI |
| Mid Minnesota Federal Credit Union | Baxter | MN |
| Mid-Atlantic Federal Credit Union | Germantown | MD |
| MIDFLORIDA Credit Union | Lakeland | FL |
| Midwest Loan Services | Madison | WI |
| Minnequa Works Credit Union | Pueblo | CO |
| Mission Federal Credit Union | San Diego | CA |
| Mortgage Cadence | Denver | CO |
| Mortgage Center | Southfield | MI |
| Mortgage Coach | Irvine | CA |
| Mortgage Information Services, Inc. | Miami Lakes | FL |
| Mortgage Solutions, LLC. | Edwardsville | IL |
| MortgageFlex Systems, Inc. | Jacksonville | FL |
| MortgageHippo | Chicago | IL |
| Mountain America Credit Union | Sandy | UT |
| MPF | Chicago | IL |
| Municipal Credit Union | New York | NY |
| myCUmortgage | Beavercreek | OH |
| NASA Federal Credit Union | Upper Marlboro | MD |
| National Closing Solutions | Roseville | CA |
| National MI | Emeryville | CA |
| Navigant Credit Union | Smithfield | RI |
| Navigator Lending Solutions | Santa Ana | CA |
| Navy Federal Credit Union | Merrifield | VA |
| Neighbors Credit Union (MO) | Saint Peters | MO |
| New Britain Mortgage, LLC | Chalfont | PA |
| New England Federal Credit Union | Williston | VT |
| NFP | Greensboro | NC |
| Northern Federal Credit Union | Watertown | NY |
| Northwest Federal Credit Union | Herndon | VA |
| Numerica Credit Union | Spokane Valley | WA |
| NuVision Federal Credit Union | Huntington Beach | CA |
| OE Federal CU | Livermore | CA |
| Ohio Valley FCU | Batavia | OH |
| Oklahoma Central Credit Union | Tulsa | OK |
| Old Republic National Title Insurance Company | Akron | OH |
| OneAZ Credit Union | Phoenix | AZ |
| OnPoint Community Credit Union | Portland | OR |
| OpenClose | West Palm Beach | FL |
| Optimal Blue | Plano | TX |
| Orange County's Credit Union | Santa Ana | CA |
| Oregon Community Credit Union | Eugene | OR |
| Oregon State Credit Union | Corvallis | OR |
| ORNL Federal Credit Union | Oak Ridge | TN |
| PAHO/WHO FCU | Washington DC | |
| Park View Federal Credit Union | Harrisonburg | VA |
| Partners 1st Federal Credit Union | Ft. Wayne | IN |
| Partners Federal Credit Union | Orlando | FL |
| Patelco Credit Union | Pleasanton | CA |
| Pavaso | Plano | TX |
| PenFed Credit Union | McLean | VA |
| Pennsylvania State Employees Credit Union | Harrisburg | PA |
| People's Credit Union | Middletown | RI |
| Philadelphia Federal Credit Union | Philadelphia | PA |
| Pima Federal Credit Union | Tucson | AZ |
| Premier America Credit Union | Chatsworth | CA |
| ProFed Federal Credit Union | Ft. Wayne | IN |
| Pro Teck Valuation Intelligence | Waltham | MA |
| ProxyPics, Inc. | Chicago | IL |
| Publix Employees Federal Credit Union | Lakeland | FL |
| Purdue Federal Credit Union | West Lafayette | IN |
| QFS Sales Solutions | Medford | NJ |
| QRL Financial Services | Madison | WI |
| Qualstar Credit Union | Bellevue | WA |
| Radian Group | Philadelphia | PA |
| Randolph-Brooks FCU | Universal City | TX |
| Rate Reset | McLean | VA |
| Raymond James | Memphis | TN |
| Red Canoe Credit Union | Longview | WA |
| Redstone Federal Credit Union | Huntsville | AL |
| Resource One Credit Union | Dallas | TX |
| River Region Credit Union | Jefferson City | MO |
| Robins Financial Credit Union | Warner Robins | GA |
| Rogue Credit Union | Medford | OR |
| Ron Vaimberg International | Jefferson Valley | NY |
| Royal Credit Union | Eau Claire | WI |
| SAFE Federal Credit Union | Sumter | SC |
| Saginaw Medical Federal CU | Saginaw | MI |
| Salal Credit Union | Seattle | WA |
| San Diego County Credit Union | San Diego | CA |
| Santa Clara County FCU | San Jose | CA |
| Schools Financial Credit Union | Sacramento | CA |
| SchoolsFirst FCU | Santa Ana | CA |
| Scott Credit Union | Edwardsville | IL |
| Seattle Credit Union | Seattle | WA |
| Secondary Marketing Resources | Wellesley | MA |
| SECU | Linthicum | MD |
| Security Service Federal Credit Union | San Antonio | TX |
| SELCO Community Credit Union | Springfield | OR |
| Service Credit Union | Portsmouth | NH |
| SESLOC Federal Credit Union | San Luis Obispo | CA |
| Seven Seventeen Credit Union | Warren | OH |
| Sharonview FCU | Ft. Mill | SC |
| Shell FCU | Deer Park | TX |
| Silver State Schools Credit Union | Las Vegas | NV |
| SimpleNexus | Lehi | UT |
| SIU Credit Union | Carbondale | IL |
| Sound Credit Union | Tacoma | WA |
| South Carolina Federal Credit Union | N. Charleston | SC |
| Southern Security Federal Credit Union | Collierville | TN |
| Southland Credit Union | Los Alamitos | CA |
| Southwest Airlines FCU | Dallas | TX |
| Space Coast Credit Union | Melbourne | FL |
| Spokane Teachers Credit Union | Liberty Lake | WA |
| St. Mary's Bank (NH) | Manchester | NH |
| Stanford Federal Credit Union | Palo Alto | CA |
| Star One Credit Union | Sunnyvale | CA |
| State Employees' Credit Union | Raleigh | NC |
| Summit Credit Union | Madison | WI |
| Sunmark Federal Credit Union | Latham | NY |
| SWBC | San Antonio | TX |
| Symbionce Financial Solutions, LLC | East Hanover | NJ |
| Tampa Bay Federal Credit Union | Tampa | FL |
| Teachers Credit Union | South Bend | IN |
| Technology Credit Union | San Jose | CA |
| Tennessee Valley Federal Credit Union | Chattanooga | TN |
| Texas Dow Employees Credit Union | Lake Jackson | TX |
| Texas Trust Credit Union | Arlington | TX |
| The Police Credit Union | San Bruno | CA |
| The Property Sciences Group | Pleasant Hill | CA |
| The Quality Control Center | West Palm Beach | FL |
| The Servion Group | New Brighton | MN |
| The StoneHill Group | Atlanta | GA |
| Three Rivers FCU | Ft. Wayne | IN |
| Thrivent Federal Credit Union | Minneapolis | MN |
| Tinker Federal Credit Union | Tinker AFB | OK |
| Together Credit Union | St. Louis | MO |
| Total Expert Inc. | Minneapolis | MN |
| Tower Federal Credit Union | Laurel | MD |
| Town and Country FCU | South Portland | ME |
| TruChoice FCU | Portland | ME |
| True Sky Credit Union | Oklahoma City | OK |
| TruHome Solutions | Lenexa | KS |
| Truity Credit Union | Bartlesville | OK |
| Truliant Federal Credit Union | Winston-Salem | NC |
| TrUnion Appraisal Services | Kettering | OH |
| Twin Star Credit Union | Lacey | WA |
| UNCLE Credit Union | Livermore | CA |
| UNIFY Financial Credit Union | Mesa | AZ |
| Union Square Credit Union | Wichita Falls | TX |
| United Heritage Credit Union | Austin | TX |
| United Nations Federal Credit Union | Long Island City | NY |
| United States Senate FCU | Alexandria | VA |
| Unitus Community Credit Union | Portland | OR |
| University Credit Union (CA) | Los Angeles | CA |
| University Credit Union (ME) | Scarborough | ME |
| University Federal Credit Union | Austin | TX |
| University Federal Credit Union (UT) | Salt Lake City | UT |
| University of VA Community Credit Union | Charlottesville | VA |
| USC Credit Union | Los Angeles | CA |
| USE Credit Union | San Diego | CA |
| UW Credit Union | Madison | WI |
| Valley First Credit Union | Modesto | CA |
| Valley Strong Credit Union | Bakersfield | CA |
| ValleyStar Credit Union | Martinsville | VA |
| Vantage Point Title | Clearwater | FL |
| Vantage West Credit Union | Tucson | AZ |
| vanWagenen Financial Services | Eden Prairie | MN |
| Ventura County Credit Union | Ventura | CA |
| Veridian Credit Union | Waterloo | IA |
| Veros | Santa Ana | CA |
| Verve a Credit Union | Oshkosh | WI |
| Vibe Credit Union | Novi | MI |
| Virginia Credit Union | Richmond | VA |
| Vocality Community Credit Union | Garberville | CA |
| Washington State ECU | Olympia | WA |
| Weber State Federal Credit Union | Ogden | UT |
| Weokie Federal Credit Union | Oklahoma City | OK |
| Wescom Central Credit Union | Anaheim | CA |
| WESTconsin Credit Union | Menomonie | WI |
| Westerra Credit Union | Denver | CO |
| Whatcom Educational Credit Union (WECU) | Bellingham | WA |
| Whitefish Credit Union | Whitefish | MT |
| Wings Financial Credit Union | Apple Valley | MN |
| Workers Credit Union | Fitchburg | MA |
| Wright-Patt Credit Union | Beavercreek | OH |
| Xceed Federal Credit Union | El Segundo | CA |
| XINNIX | Alpharetta | GA |
| Y-12 Federal Credit Union | Oak Ridge | TN |
| Yolo Federal Credit Union | Woodland | CA |