Enter Stage Left: The CFPB’s Next Act for Servicing Compliance
Thursday, August 5 at 1pm central time
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While the events of 2020 were worthy of a Shakespearian drama, it seems the mortgage industry may have only seen Act I, as 2021 has brought with it fresh challenges on the regulatory front. Join Amanda Phillips and Tracy Ashfield as they discuss what credit unions can expect in terms of increased scrutiny of servicer’s handling of forbearance requests and loss-mitigation efforts.
- This session will be interactive so come with your questions.
- Open and free to ACUMA members only
- Session not recorded.
- Attendance will be approved.
- By registering for this event, you submit your information to the webinar organizer and sponsor, who will use it to communicate with you regarding this event and their other services.
EVP of Compliance
Amanda Phillips serves as EVP of Compliance for ACES Quality Management, a leading audit technology provider to mortgage originators and servicers. Prior to joining ACES, Mandy served as counsel with Ballard Spahr LLC, providing guidance to mortgage lenders and settlement service providers in complying with state and federal laws, regulations and rules in product development, sales, contract negotiation and implementation. Before joining Ballard Spahr, Phillips spent 10 years as in-house counsel for a leading mortgage origination software platform and a national mortgage lender.
Tracy J. Ashfield
Tracy Ashfield is the President of the American Credit Union Mortgage Association (ACUMA), an organization with which she has had close ties for 20 years. Ashfield has worked as a consultant and subject matter expert with ACUMA since 2000. In that time, working with founder and former president Bob Dorsa, she has helped the non-profit grow from a handful of members to an organization with more than 400 mortgage-lending credit union leaders. In that same time, credit unions have seen their market share grow from 2% to nearly 9%. And ACUMA is now the premiere education and networking association for credit unions that are serious about mortgage lending. During her years with the association, Ashfield has been the curator of ACUMA’s event programming, bringing relevant and timely educational content to the growing list of members. Ashfield is a well-known figure in credit unions with nearly 30 years in mortgage banking leadership roles at numerous mortgage banking firms.