Ready, Set, Pivot: Winning in a Purchase Centric Market

Dana Clark
VP of Lending
Nutmeg State FCU

Dana Clark joined Nutmeg State Financial Credit Union in 2013 and is currently the Vice President of Consumer Product. In this position she is responsible the interactive lifecycle of all consumer products from conception, research and design through manufacturing, implementation and demand generation, and includes continuous analysis, optimization and return. Clark has over 20 years of experience in the financial services industry and is a highly driven and accomplished credit union executive with a proven history of leading results and managing a sizeable and diverse loan portfolio. Clark attended Southern Connecticut State University in New Haven, Connecticut and is a Credit Union Executives Society Certified Senior Executive as well as a member of Filene Research Institute’s I3 program alumni. When she is not developing products that help consumers achieve financial prosperity, she can be found basking in the sun or traveling with her husband and two children.

Garth Graham
Senior Partner
STRATMOR Group

Garth Graham is a Senior Partner at STRATMOR Group, a 40-year-old mortgage banking consulting firm. He has more than 30 years’ experience in mortgage banking, ranging from Fortune 500 companies to successful startups, including two of the most successful e-commerce platforms. A true pioneer of the Digital Mortgage, Graham was a founder of mortgage.com and was an executive at Top 5 lender ABN-AMRO Mortgage before it’s $9 billion sale to Citigroup in March of 2007 which closed before the market downturn. He does extensive industry consulting, including some of the largest banks and IMBs, and is very active in lender M&A activity. While COVID curtailed Graham’s in-person speaking engagements, he filled his no-travel time with fostering rescue dogs who may not appreciate his mortgage insights or laugh at his jokes but do appreciate the long walks on the beach near his home in Fort Lauderdale, Florida.

Michael Ferraro
President
Mortgage Markets CUSO, LLC

Michael Ferraro is the President of Mortgage Markets CUSO, LLC and has more than 20 years of operational optimization, sales leadership, market penetration, digital marketing, and team building experience in the banking, credit union, mortgage, and consumer lending industries. Ferraro’s illustrious career has included Executive Leadership positions at American Eagle Financial Credit Union where he served as Vice President of Consumer Lending, The Credit Union Association of New York as a Management Consultant, and CU Direct Corporation where led the Northeast as Director of Credit Union Sales. He has had the distinct honor of being the featured speaker at prestigious national industry events and has also educated consumers on local Connecticut radio stations to discuss all things credit related.