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Columns
President’s Column: Thanks for the Memories … by Bob Dorsa
A Message from the Board: A Pivotal Year for Our Organization by Pam Davis
Compliance Challenges: CFPB Proposes Rule for Debt Collectors by Kris Kully
Regulation and Legislation: Calabria Moves Forward on GSE Reform by John J. McKechnie
Honors, Awards & Recognitions: Sharing the Success of CU Mortgage People
The Last Word: To Increase Market Share, It’ll Take a Village by Tracy Ashfield
Articles
Self-Employed Borrowers and Originations By Melissa Lineberry
How to Improve Customer Service By Susan Graham
How CUs Can Master the Mortgage Market By Dan Putney
A Case for Speed-Driven Growth By Pamela Herrmann
Look to Leverage New Technologies By Prabhakar Bhogaraju
Eight Reasons to Automate Secondary Market Function By Scott Happ
Portfolio Loans vs. Secondary Market By Jo Fleischer
Role of Real Estate Agent in 2019–and Beyond By Thomas O’Shaughnessy
Homebuyers Want One-Stop Shopping By Tina Powers
GSE Reform: A Credit Union Viewpoint By Greg Spurgeon
eClosings Can Improve Customer Satisfaction By Clint Salisbury
Social Media Compliance By Michael Stallings
Factors for Successful CU Lending By Deborah Hill
ACUMA Workshops Draw Crowds
Top 300 Mortgage-Originating Credit Unions – Statistics from the First Quarter of 2019
